Customer Care

We will be happy to change the shipping address for you order! Please email our Customer Service team with your order number and the updated address ASAP, as we are only able to make changes to your order if it has not yet entered the packing process. Once the order has been accepted on the website, most orders are dispatched within a few hours of receiving by our warehouse. Due to this it's almost impossible for us to change the address. We can try to change the address while the order is still processing but this is no guarantee that we will be able to. Most packages can be diverted once they are with the destination delivery  partner (For Eg. USPS in the USA or Royal Mail in the UK) by calling them directly with your tracking number. 

It will take usually between 1-2 business days.

- you can easily track your order here >> TRACK ORDER 

Please email our Customer Service team with your order number, original email address, and the updated email address so that we may make the changes for you. Once your email address has been updated, we can resend your order confirmation and/or shipping confirmation emails to the updated address

Your package will most likely be delivered within a few days, but it’s great to check with your neighbours and/or post office for more information in the meantime!

If you do not receive your order in a couple days, please email our Customer Service team, within 14 days of the last tracking update, with your order number and tracking information so we can investigate this for you.

Once your order ships, we are unable to make any changes to the shipping address.

You should still be able to update your address with the local shipping provider once it is handed over to them.

We currently don’t have a phone number for customer service inquiries.


If you can’t find what you’re looking for or need help regarding your order, our Customer Service team will be more than happy to assist you

If something is still missing, please contact us immediately at info@milabeauty.co

HIGH FREQUENCY THERAPY WAND Q&A

We have designed these tools at the optimal frequency and design to treat the skin effectively, safely, and painlessly. These have been tested and proven very effective, safe, and simple to use. Our devices are designed at a frequency of 50-60 Hz, a voltage of 110v/220v, and a high frequency Vibration of 220 million/sec. Our High Frequency Device has a gage dial on the front of the device which allows you to control the strength of the device to your comfort and we always recommend low-mid range as ideal.

Results vary depending on the severity of the acne and how their skin responds to it. We suggest at least 2 weeks of consistent use (5 - 15mins 3 times per week) to see a noticeable difference. Sometimes your skin needs a little time more adjusting to the treatment.

You do not need to replace the gas. The neon gas is generated by plugging the device in. The only thing that would need a replacement is if one of the electrodes broke.

This device is not recommended for use if you are pregnant, have a pace maker, or heart condition

This can be used on your whole body. We still recommend only 2 to 3 minutes on one area and a max of 20 minutes for total use. Although this does not pose a risk to the skin, we suggest avoiding use directly on tattoos.

Yes! The High Frequency device can be used as a spot treatment. You can use this before or after micro-needling.

This device is safe for all skin types and complexions and will not cause discoloration for dark skin. Please be sure to cleanse before use and do not apply a peel before using.

Yes, of course! The High Frequency Device will still emit oxygen to the skin even on men with beards.

Unless you have a pacemaker it is safe to use. We do not recommend use for anyone with a pacemaker. This is safe to use on other areas of your body. This device releases oxygen to the skin, killing acne causing bacteria. This could be used for ingrown hairs around the bikini line, back acne, or on the chest and neck.

We suggest to wait until your face has fully healed before using, but you may use the High Frequency device after receiving laser treatment.

FAT & CELLULITE REMOVER Q&A

Our Ultrasonic Cavitation Beauty Device works by removing fat and decreasing cellulite by producing ultrasound waves & infrared heat to stimulate blood flow under the deeper layers of the skin, breaking down fat deposits that are subsequently eliminated by the blood. The constant use of The Ultrasonic Cavitation Beauty Device removes fat, boost muscle building, reduces cellulite, and improves the texture of the skin, leaving it softer. No more spending a lot of money on the fake solutions, "miracle" creams or expensive sessions in cosmetic clinics! Whether on the face or body!

We recommend using it 3 times a week for three months for the best effect. The body requires three days to properly eliminate the fat and toxins after a treatment. Treatment intervals also need to reflect this; at least three days must pass between each session.

It can be used in virtually any area of your body where you’re carrying extra weight. Common treatment spots include the belly, thighs, buttocks, and back. Even on the face.

Our product not only does it deliver perfect shape and flawless skin, but you can see lasting results after use as well. The results last as long as additional weight is not gained, the fat cells will not return to the treated area, we encourage you to continue with a balance of healthy eating and exercise to maintain the results.

One of the many advantages of our Handset over other types of slimming machines is that it is pain-free, During and after the procedure, you shouldn’t experience any discomfort. At most, you may feel a gentle warming sensation as the Cavitation Beauty Device works its way across your skin.

Absolutely! Ultrasonic Cavitation is routinely used for many diagnostic and therapeutic medical procedures. There’s no risk involved, especially when compared to other methods of fat reduction that require invasive surgical procedures. Our product doesn’t require any surgical procedures – so there’s no anesthesia, no blood, and no bandages. Instead, it helps you lose inches, without causing any bodily trauma.

Yes, of course, when diet and exercise fail, Mila Beauty™ offers a solution that works. You can reshape your body, banish cellulite, and feel good in your skin, with our Ultrasonic Cavitation Beauty Device, without effort.

Yes, the heat that is generated due to the light intensity is tolerable for all skin types.

Results can vary greatly from patient to patient. However, you should see:

Reduced-fat in the treated area. An overall contoured appearance. Firmer, more lifted, younger-looking skin.

>> And much more, it depends on your objective.

The first effects will be seen within 4-6 weeks of regular treatment. Your skin will become smoother and more toned, but the cellulite reduction will come after 7-9 weeks of regular massages. Don’t worry, your patience and dedication will be rewarded.

No, Large fixed clinic machines can reach up to 150W of power and require specialized use. The Ultrasonic Cavitation Beauty Device has a power of 15W. Therefore, it does not reach high temperatures, because it is not its goal, it is a portable device for personal use, without the need for a specialist.

In order to achieve the best results, we highly recommend you use officially tested creams or oils for skin lubrication (massage cream, firming body gel, ultrasound gel, coconut oil, etc.).

It will target the chosen body area with low-frequency 1Mhz sound waves. This process will emit "ultrasonic heat” deep under the skin, which will burst fat cells, transforming their contents into free fatty acids that are naturally disposed of by the lymphatic system. 

* The metal plate will NOT heat.

First of all, we need to understand how cellulite occurs. When estrogen decreases, the blood circulation also decreases. With a decreased circulation, less oxygen and nutrients get to that area, therefore the collagen production decreases. The fat cells become larger and protrude through the collagen and become what we know to be cellulite.

The Ultrasonic Cavitation Beauty Device can accelerate blood circulation because the device generates infrared rays, which increase the temperature of subcutaneous tissues.

Ultrasound vibration breaks down excess fat cells underneath the skin and discharges them from blood and lymph. The above-mentioned fat cells become reduced.

Additionally, the device stimulates the muscles with passive movements with EMS which simulates a physical workout to increase the energy consumption to slim the treated area.

The best and fastest way to reduce cellulite and fat cells is to fight the problem on many fronts. Eating healthy food, reducing the quantity of sugar in your diet, avoiding fast food, drinking lots of water, and exercising regularly.

Aside from increasing your water intake, eating healthy, and maintaining a moderate exercise program, there’s nothing else you need to do to reap the benefits of the product.

You should avoid using the device if any of the following conditions apply to you:
- People that have a pacemaker
- Metal Implants in the body
- Pregnant women

There are virtually no side effects. However on rare occasions there may be a slight possibility of mild side effects such as transient redness or an excessive thirst which is invariably resolved by drinking water. These are all short-term effects that disappear in a few hours.